Darwin Portal FAQs

Darwin Portal is a simple place to keep contracts, project documents, pricing and key dates in one place.

If you’ve been invited to register, these FAQs explain what happens next (including your walkthrough setup) and where to go if you need help.

Darwin Portal FAQs

1What is Darwin Portal?
Darwin Portal is a free service for Darwin customers. It’s a simple place to keep contract information, key dates, and the documents linked to each contract. From May, we’ll run new Darwin projects through the portal as standard. It will be the main place for project documents and updates.
2Who is the portal for?
Darwin Portal is for customers who want a clear record of what’s been agreed, what’s in progress, and what’s coming up next. It also gives you a place to store contracts and keep track of key dates, including renewal, end and break clause dates.
3How do I get access?
Register using the link you’ve been sent.
4What happens after I register?
Sarah Lefley will contact you to book a 30 minute walkthrough with Al (sessions start from 14th April). In the session, Al will get you fully set up and show you how to use the portal — including resetting your password and enrolling for multi-factor authentication (MFA).
5When will I be able to use the portal?
After you’ve registered, we’ll confirm access as part of your walkthrough setup. If you register and don’t hear from us, just reply to the email you received.
6What can I expect from the portal?
Once you’re set up, you’ll be able to view project status and updates, access documents linked to your projects, see pricing (where included for your work), review and manage contracts in one place.
7Can other people from my team get access?
Yes. The easiest way is to mention it to Sarah when she books the walkthrough, or add colleagues to the calendar invite.
8I’ve registered but haven’t heard back. What should I do?
Reply to the email you received, or contact nickygeraghty@darwin-tech.com
9I can’t log in / I forgot my password
Use the “Forgot password” link on the login screen.
10Is there a cost to use Darwin Portal?
Darwin Portal is free for existing Darwin customers.
11Where can I find the Portal Terms & Conditions?
You can read the Portal Terms & Conditions here: https://darwin-tech.com/terms-conditions/